Dear Lou

November 21, 2011

Dear Lou,

Al and I want to thank you for your efforts and success in selling the condo. You said you would get it sold within six months and you did!

Your attention to detail, wise councel, and patience are very much appreciated. It was comforting to know that you were available 24/7 to serve and that you kept us so very well informed.

You will never fully appreciate how relieved we are to have the property sold and ‘off the books’. What a relief! Thanksgiving will have added special meaning this year.

You can be sure we will highly recommend you and Landmark Realty to any and all.

Most sincerely yours,

Betty A.

CC: Jane K. Ebberts